Responsible Gaming
Gaming Should Be Entertainment
At Aurora Car Wash Casino, we believe that online gaming should be an enjoyable form of entertainment only. Gambling is not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and always play within your means.
Age Verification
You must be 18 years of age or older to use our services. In the UK, the legal age for gambling is 18. If you are under 18, please do not attempt to register or gamble. We take age verification seriously and conduct checks to ensure compliance with UK law.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognise any of these signs, support is available:
- Chasing losses — continuing to gamble to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with increasing amounts of money to achieve the same excitement
- Neglecting work, education, family, or hobbies due to gambling
- Borrowing money or getting into debt to fund gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or manage negative emotions
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Controls
Most reputable casino operators offer the following self-help tools to support responsible gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Enable pop-up reminders that show how long you've been playing and how much you've spent
- Session Limits: Set a maximum time limit for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
We encourage you to use these tools. Contact our support team if you need assistance setting up any of these controls.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:
United Kingdom
- GamCare — Free, confidential support and counselling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop — The National Self-Exclusion Scheme
www.gamstop.co.uk
Self-exclude from all UK-regulated online gambling operators - Gamblers Anonymous — Peer support and recovery meetings
www.gamblersanonymous.org.uk
International Resources
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please seek help today. There is no shame in reaching out. The organisations listed above are confidential, non-judgmental, and free to access. Your wellbeing is important to us.
Do not delay — support is available right now.